My husband Larry passed away September 14, 2015. I want to move the photos and videos off his phone to save them but do not know his Apple ID password. I can take a photo of his death certificate if needed. Need help moving these over to my iCloud. His Apple ID is ****@ bancwise.com. Can you release his password since he is deceased?
thank you
Brenda
[Personal Information Edited by Moderator]
We are users like you, not Apple employees, so we don't have access to that data information, so we can't help.
contact Apple ID Support. They will need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.
How to request access to a deceased family member's Apple accounts - Apple Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
We are users like you, not Apple employees, so we don't have access to that data information, so we can't help.
contact Apple ID Support. They will need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.
How to request access to a deceased family member's Apple accounts - Apple Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
Deceased husbands Apple ID
