You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

MacBook Air ports

Recently one of the Thunderbolt 3 ports stopped working.....anyone else have this issue? Any resolution?

MacBook Air 13″, macOS 10.15

Posted on Jun 23, 2020 10:59 AM

Top-ranking reply

Level 10

149,592 points

Posted on Jun 23, 2020 6:41 PM

Reset SMC by following the directions applicable to your MacBook Air here ➔ How to Reset SMC. If that does not solve things then-
Reset NVRAM/PRAM by following the directions applicable to your MacBook Air here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
Enter ➔ Safe Mode and see if the thunderbolt port issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
You can have your MacBook Pro examined at the Apple Store or an Authorized Service Center when they open or contact ➔ Apple Support

Axel F.

View in context

Similar questions