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Level 1

4 points

I've tried to force my ipad to restart but the screen remains black. Is there anything else I can try?

Is there something else I can try to restart my ipad which has a black screen? I've tried the holding buttons and testing different charges.

iPad Pro, iPadOS 13

Posted on Jun 23, 2020 12:42 PM

Top-ranking reply

Level 10

103,365 points

Posted on Jun 23, 2020 1:01 PM

Hello,

Please refer to the following Apple Support document.

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