Wipe a broken iphone

I have an iPhone XS which was damaged in the sun and was on airplane mode when the screen went black. (So unable to reset through find my iPhone)I would like to wipe it to trade it in but not sure of any way to do this ?

Also, if it was damaged in the sun is this just the screen or likely to be the whole phone ruined ?

thank you

iPhone XS, iOS 12

Posted on Jun 23, 2020 1:54 PM

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2 replies

Jun 23, 2020 4:36 PM in response to K1234G

You can try recovery mode and iTunes to wipe it - a restore as new with iTunes is the same thing as “erase all content and settings” on the device itself.

sberman

Level 10

272,220 points

Jun 23, 2020 3:40 PM in response to K1234G

See “Remotely erase a device” and the following section here.

Locate a lost or stolen device - Apple Support

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Wipe a broken iphone

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