You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone says it’s requesting update but it’s been that way for 3days

Why is it saying requesting update for several days now

iPhone XR, iOS 13

Posted on Jun 23, 2020 3:05 PM

Reply
Question marked as Top-ranking reply
2 replies

Jun 23, 2020 4:14 PM in response to Gyzengirl

Do you meet all of these update requirements?

Here are the conditions that must be met to update iOS:

  • You must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The phone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • You must have at least 3 GB of free storage
  • You cannot be connected through VPN
  • If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


My iPhone says it’s requesting update but it’s been that way for 3days

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.