You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lose123o Author

Level 1

5 points

My device is unable to communicate with the iPhone and it is not desirable to do a reset

My device is unable to communicate with the iPhone and it is not desirable to do a reset, even with the pressing of the back button for a full minute and also does not respond

[Re-Titled by Moderator]

iPhone XS Max, iOS 13

Posted on Jun 23, 2020 3:59 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jun 24, 2020 11:11 AM

Hello,

Please refer to the following Apple Support document.

If your AirPods won't connect - Apple Support

View in context

My device is unable to communicate with the iPhone and it is not desirable to do a reset

Similar questions