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I can't remember my password on my Ipad and it is now "disabled" How do I do a "erase" my ipad?

I can't remember my password on my Ipad and it is now "disabled" How do I do a "erase" my ipad?

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Jun 23, 2020 4:27 PM

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Posted on Jun 23, 2020 4:36 PM

You need a computer running iTunes to do this.

If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support


If you don’t have a computer, any computer, Windows or Mac, running the latest version of iTunes can be used.

2 replies

Jun 23, 2020 4:56 PM in response to Rapela

If youR iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

I can't remember my password on my Ipad and it is now "disabled" How do I do a "erase" my ipad?

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