Wired headphones don't work on iPhone 11 CALLS, but otherwise play music and mic works w Siri!

WIRED headsets don't w iPhone phone CALLS, but mic works to start siri and ask a question, and earphones work when playing music! iPhone 11 Pro fully updated, and rebooted. Multiple headsets w mics, including the Apple one, and Bose Soundsport ones.

Posted on Jun 23, 2020 5:24 PM

Reply
1 reply

Jun 27, 2020 2:49 PM in response to kian11

Hi there, kian11.


After reading your post, it appears that you're unable to use any wired headphones will making a call using your iPhone 11 Pro. The problem occurs with different headphones, even the one supplied with your phone. Good job on updating and trying a restart, and we'd like you to contact Apple Support.


Apple - Support - Product Selection — After selecting this link, type "headphones" in the Search topics field, and select "Issues with headphones or headphone port" from the Results. Then select how you'd like to start the conversation.


Cheers!

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Wired headphones don't work on iPhone 11 CALLS, but otherwise play music and mic works w Siri!

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