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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Level 1

4 points

The right side not working on my AirPods Pro

The right side not working on my AirPods pro

[Re-Titled by Moderator]

Posted on Jun 23, 2020 6:34 PM

Top-ranking reply

Community+ 2024

Level 10

125,159 points

Posted on Jun 23, 2020 6:44 PM

Ensure both earbuds are fully charged, and verify the charge.

Try cleaning the AirPods Pro. In some cases, the screen inside the can get plugged with wax.

Try the following:

If the AirPods are still not working, use the Contact Support link in the upper right, and discuss this with the folks that work for Apple.

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