Pay icon not shown on iMessage

Hi, I cannot find the Apple Pay button on iMessage to send money to friends. My friends also can't send money, they a message saying that the receiver can't receive payments. I have Apple Pay set up, I'm on the latest iOS version, have the 2-factor authentication on, etc. I have a new iPhone SE2. Not sure why this service is not available on my device. Any tips?

iPhone SE, iOS 13

Posted on Jun 24, 2020 6:04 AM

Reply
1 reply

Jun 28, 2020 10:53 AM in response to P_Garvoa

Hi there, P_Garvoa!


Thanks for reaching out to the Apple Support Communities! It sounds like you're not seeing the option to send money through Messages with Apple Pay. Check out this article to Send and receive money with Apple Pay. This will allow you to be sure you have Apple Pay set up properly along with ensuring the button is showing properly.


"How to send money in the Messages app

When you send money in the Messages app using Apple Pay, your Apple Cash card is used to pay first by default. If you want to use a debit card instead, you can send money directly from your debit card.

Watch a demo to see how you can send money on your devices, or use the steps below.

On your iPhone or iPad

  1. Open the Messages app, then start a new conversation or tap an existing one.
  2. Tap the Apple Pay button . If you don't see the Apple Pay button, tap  first.
  3. Enter the amount you want to send.
  4. Tap Pay, then tap the send button  to review or cancel the payment.
  5. Confirm your payment with Face ID, Touch ID, or your passcode.

If the person you sent money to has not accepted the money yet, you can cancel the payment.

Respond to a request for money

  1. Open the request in the Messages app.
  2. Tap the Apple Pay button  and enter an amount.
  3. Tap Pay, then send your payment and confirm using Face ID, Touch ID, or your passcode.

To decline a request for money, just ignore the message."


If you continue to have an issue after following these steps, let us know.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pay icon not shown on iMessage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.