fitbit charge 4 and iphone 6s compatability

I recently purchased and fitbit charge 4, but was unable to sync it with my iphone 6s. I then purchased a Samsung fit watch, and am having the same problem. My phone has the most current operating system. Anyone else have this issue??

iPhone 6s, iOS 13

Posted on Jun 24, 2020 6:43 AM

Reply
1 reply

Jun 28, 2020 11:46 AM in response to Donna Jean P

Hi Donna,


It seems you're having trouble syncing some devices with your iPhone 6s. It's important for you accessories to work as expected, and we can find a fix together.


Do you have any other Bluetooth accessories that have this issue?


You'll want to make sure Bluetooth is enabled in Settings > Bluetooth, then follow the steps listed here to download the app and begin set up:

Setting up your Samsung smart watch with or without a phone


If you have further questions about setting up your Galaxy Fit, you might ask for help with Samsung on the support site linked about.


Thanks for using the Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

fitbit charge 4 and iphone 6s compatability

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.