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Problem with my iphone

I have updated my iphone to 13.5.1 and its not working properly, Iam facing problems in my screen display as it keeps freezing, touch sounds works on and off, the speaker is not working and i cant record a voice msg or do a call?

iPhone 7, iOS 13

Posted on Jun 24, 2020 11:47 AM

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Question marked as Apple recommended

A basic troubleshooting step is the restore the phone as new, load a clean install of the iOS version without a backup, then test the phone function. If it runs well, then reload your most recent backup and test again. If you still have problems, then you need to have your phone evaluated at an Apple store.

Posted on Jun 25, 2020 4:19 AM

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3 replies
Question marked as Apple recommended

Jun 25, 2020 4:19 AM in response to ola232

A basic troubleshooting step is the restore the phone as new, load a clean install of the iOS version without a backup, then test the phone function. If it runs well, then reload your most recent backup and test again. If you still have problems, then you need to have your phone evaluated at an Apple store.

Problem with my iphone

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