Changing from qlink phone for free minutes to iphone7

how To set the new sims card when it says “sim is not supported”

iPhone 8, iOS 13

Posted on Jun 24, 2020 12:51 PM

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Question marked as Top-ranking reply

Posted on Jun 24, 2020 1:10 PM

Hello Ann,


Your iPhone 7 has a carrier lock on it. It should be the last carrier that you used successfully with it. Only the SIM cards and service from that carrier will work on it. Call the carrier that the iPhone is locked to and ask them whether they can remove the lock so you can your iPhone 7 with other service providers. Most carriers will do so when certain conditions are met.


Axel F.

2 replies
Question marked as Top-ranking reply

Jun 24, 2020 1:10 PM in response to Annlarry

Hello Ann,


Your iPhone 7 has a carrier lock on it. It should be the last carrier that you used successfully with it. Only the SIM cards and service from that carrier will work on it. Call the carrier that the iPhone is locked to and ask them whether they can remove the lock so you can your iPhone 7 with other service providers. Most carriers will do so when certain conditions are met.


Axel F.

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Changing from qlink phone for free minutes to iphone7

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