ipad stuck in restore mode

I followed all the instructions for putting ipad in recovery mode. However for the last 24hrs it has been preparing ipad for restore. Please help. I need my ipad to work again. I don't mind that all data is wiped I just need to be able to use it

iPad, iPadOS 13

Posted on Jun 24, 2020 2:33 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2020 3:40 AM

Okay, we have to start somewhere. Have you attempted a forced-restart?


If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


8 replies
Question marked as Top-ranking reply

Jun 25, 2020 3:40 AM in response to feeling_annoyed

Okay, we have to start somewhere. Have you attempted a forced-restart?


If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



If iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.


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ipad stuck in restore mode

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