Rented movie on Apple TV and it will play on my iPhone app, but not on the Roku app.

I rented a movie on Apple TV and it will play on the app on my phone but will not play on the app on my Roku. It says internet connection but the internet is connected.

3910RW,

Posted on Jun 24, 2020 6:44 PM

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1 reply

Jun 29, 2020 9:26 AM in response to Samwarren

Hello Samwarren,


Welcome to Apple Support Communities!


I understand from your question that you cannot play a rented movie on your Roku device. I can certainly help you with this!


First, you can try signing out of your account or resetting the Apple TV app on your device. Instructions can be found in this article:


Get the Apple TV app on your smart TV or streaming device


If that doesn't resolve the issue, since it is working on your phone and not on your Roku, reach out to Roku support for troubleshooting.


Cheers.

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Rented movie on Apple TV and it will play on my iPhone app, but not on the Roku app.

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