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Forgot apple password on iPhone XR

I am selling my XR and I can’t reset the phone without my Apple ID password but I can’t remember it. How can you help me?

iPhone XR, iOS 13

Posted on Jun 24, 2020 7:53 PM

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Question marked as Best reply

Posted on Jun 24, 2020 8:31 PM

Perhaps this may help: https://support.apple.com/en-us/HT204306


If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

2 replies
Question marked as Best reply

Jun 24, 2020 8:31 PM in response to XR83

Perhaps this may help: https://support.apple.com/en-us/HT204306


If you are locked out of your Apple ID account you can go to https://iforgot.apple.com

This will provide you with the recovery steps you put in place for this situation.


Here are some support articles that should help:

If you forgot your Apple ID password - Apple Support

If you forgot the answers to your Apple ID security questions - Apple Support

If your Apple ID has been locked or disabled – Apple Support

Jun 25, 2020 4:57 AM in response to XR83

See If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid 

 

And you almost certainly will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.


Note that if you lose control, it may be very difficult to recover your account. That is, it is likely that you'll have to (1) have your receipt for the purchase of a pertinent device from an authorized Apple seller with its serial number on it or (2) a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts. 

Forgot apple password on iPhone XR

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