Serial Number before receiving

Is there a way to find out the serial number of my ordered product (iPhone/iPad) before receiving it (while it’s shipping)?

Posted on Jun 24, 2020 10:52 PM

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Question marked as Top-ranking reply

Posted on Jun 29, 2020 12:03 PM

Hello limjingtao13,


We understand you would like to obtain the the serial numbers for some devices you purchased that you have no yet received. We'd like to help you out with this.


As you'll see in the following support article, there are several ways to retrieve a serial number for a device, but they would all require you to have the device first: Find the serial number or IMEI on your iPhone, iPad, or iPod touch. If you have questions about your order, we recommend reaching out to Apple Support here: Contacting Apple.


Thanks for using Apple Support Communities.


Take care.

1 reply
Question marked as Top-ranking reply

Jun 29, 2020 12:03 PM in response to limjingtao13

Hello limjingtao13,


We understand you would like to obtain the the serial numbers for some devices you purchased that you have no yet received. We'd like to help you out with this.


As you'll see in the following support article, there are several ways to retrieve a serial number for a device, but they would all require you to have the device first: Find the serial number or IMEI on your iPhone, iPad, or iPod touch. If you have questions about your order, we recommend reaching out to Apple Support here: Contacting Apple.


Thanks for using Apple Support Communities.


Take care.

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Serial Number before receiving

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