Watch not vibrating when messages are received

I found some previous threads on this but the UI on my watch looks different. There are no settings for the haptics "strength". Any ideas?

Apple Watch Series 5, watchOS 6

Posted on Jun 25, 2020 7:22 AM

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Question marked as Top-ranking reply

Posted on Jun 29, 2020 2:53 PM

Hello rastheimer,


Welcome to Apple Support Communities. It sounds like you're having trouble with notifications when messages are received. We are happy to share information that may help.


First, on your iPhone, check under the My Watch tab, and tap Sounds & Haptics. Check there to see if you have Haptic alerts enabled. You can find more information here: Change the audio and notification settings on your Apple Watch


Also, if your settings are correct, restart your Apple Watch: How to restart your Apple Watch.


Finally, check for any updates available for your Apple Watch: Update your Apple Watch.


If you're still having trouble with this, please reply with the following details:

-Has this ever worked as expected?

-Are you only experiencing the missing haptic alert with Messages, or is this happening with all notifications?


Take care.



3 replies
Question marked as Top-ranking reply

Jun 29, 2020 2:53 PM in response to rastheimer

Hello rastheimer,


Welcome to Apple Support Communities. It sounds like you're having trouble with notifications when messages are received. We are happy to share information that may help.


First, on your iPhone, check under the My Watch tab, and tap Sounds & Haptics. Check there to see if you have Haptic alerts enabled. You can find more information here: Change the audio and notification settings on your Apple Watch


Also, if your settings are correct, restart your Apple Watch: How to restart your Apple Watch.


Finally, check for any updates available for your Apple Watch: Update your Apple Watch.


If you're still having trouble with this, please reply with the following details:

-Has this ever worked as expected?

-Are you only experiencing the missing haptic alert with Messages, or is this happening with all notifications?


Take care.



Jun 29, 2020 6:56 PM in response to Chris_D13

I checked and I do have the haptics enabled. Haptic effects do work for other apps.


My phone shows that I have watchOS 6.2.6 and that the software is up to date.


The watch is only about 1 1/2 weeks old and it has not worked consistently since I got it. It seems to only be happening on messages. Sporadically it will vibrate for a new message but not all the time.


Thanks.

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Watch not vibrating when messages are received

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