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Why always wait for some minute, after i shutdown the mac, always “your computer disable, try again in 60 minute”, after waiting then the text said “your computer disable, try again”, i shutdown again the mac than wait again 60 minute

My mac is disable, the text said “your computer disable, try again in 60 minutes” after i waiting for 60 minute, the text changing “your computer disable, try again” , then i shutdown the mac and i turn on again, and the text said for me that i should wait again 60 minutes

MacBook Air 11″, macOS 10.14

Posted on Jun 25, 2020 10:50 AM

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Posted on Jun 25, 2020 10:57 AM

See this document If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

 

If you use two-factor authentication, you need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account. …

 

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.” Eventually you very likely will end up in account recovery.


Apple support might be able to help you if you have your receipt for the purchase of your device from an authorized Apple seller with its serial number on it. See the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.; Apple Support Twitter https://twitter.com/AppleSupport; and Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

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Question marked as Best reply

Jun 25, 2020 10:57 AM in response to farras32

See this document If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

 

If you use two-factor authentication, you need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account. …

 

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.” Eventually you very likely will end up in account recovery.


Apple support might be able to help you if you have your receipt for the purchase of your device from an authorized Apple seller with its serial number on it. See the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.; Apple Support Twitter https://twitter.com/AppleSupport; and Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

Why always wait for some minute, after i shutdown the mac, always “your computer disable, try again in 60 minute”, after waiting then the text said “your computer disable, try again”, i shutdown again the mac than wait again 60 minute

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