Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

frozen screen after selecting the zoom feature

hi guys I am struggling to log into my ipad after selecting the zoom feature in accessibility, the screen locked and now I cnat log in. The screen shows a clear square in the corner and a menu bar with several options on but its also not allowing me to select anything on them.


we have tried the switch off and on method but it wont allow me to swipe the off button either


can anyone else

iPad, iPadOS 13

Posted on Jun 25, 2020 10:45 AM

Reply
Question marked as Apple recommended

Hello,


Try triple-pressing iPad’s Home Button.

Posted on Jun 25, 2020 6:08 PM

1 reply

frozen screen after selecting the zoom feature

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.