You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

WiFi connection

I cannot connect my iPad to the internet. I tried al the seven steps still nothing. All my devices work fine the internet is working great except for my iPad

iPad mini, iOS 9

Posted on Jun 25, 2020 1:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2020 6:12 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 26, 2020 6:12 PM in response to rp0098

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

WiFi connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.