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My charger is not working

I have been trying to charge my laptop but it isn’t charging at all. The battery is completely drained. My charger and laptop are under warranty. There is absolutely no external damage. I need to get my it urgently repaired because my entire work is done on my laptop. Is it possible to get it repaired during this pandemic situation? Because it does come under warranty and it’s really urgent. Thankyou.

MacBook Air 13″, macOS 10.14

Posted on Jun 25, 2020 5:15 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2020 7:31 PM

Start here: https://getsupport.apple.com. Apple can provide a shipping box for you to send both your Mac and its power adapter in to them for repair.


Until then try all the suggestions in If your Mac battery won't charge - Apple Support.

1 reply

My charger is not working

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