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Links to albums

When I started using A Music I could click album links in New Music and other regular weekly playlists but not now is this a bug? Is there a fix? Also can I update my music preferences?

MacBook Pro 13″, macOS 10.15

Posted on Jun 26, 2020 8:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2020 12:50 PM

Hey there DavidXR,


Thanks for reaching out to Apple Support Communities. We understand you’re having issues using Apple Music as expected. We love the New Music and other features in Apple Music and will be happy to help with this.


For this issue, make sure macOS is up to date:


How to update the software on your Mac 


Then restart your Mac, check that you have a good internet connection, and try using Apple Music as expected again:


How to turn your Mac on or off


If this doesn’t have any impact on the issue, try accessing from a new user account and see if the issue is resolved there:


How to test an issue in another user account on your Mac


We hope this helps.


Take care.

4 replies
Question marked as Top-ranking reply

Jun 30, 2020 12:50 PM in response to DavidXR

Hey there DavidXR,


Thanks for reaching out to Apple Support Communities. We understand you’re having issues using Apple Music as expected. We love the New Music and other features in Apple Music and will be happy to help with this.


For this issue, make sure macOS is up to date:


How to update the software on your Mac 


Then restart your Mac, check that you have a good internet connection, and try using Apple Music as expected again:


How to turn your Mac on or off


If this doesn’t have any impact on the issue, try accessing from a new user account and see if the issue is resolved there:


How to test an issue in another user account on your Mac


We hope this helps.


Take care.

Jul 6, 2020 5:17 AM in response to DavidXR

Hey DavidXR,


To verify, did the issue occur in a new user account as well? This can help us determine if this is a system-wide issue or just something affecting your account. 


If it does happen in a new user account, boot your Mac into safe mode and see if the issue occurs there:


How to use safe mode on your Mac


If it doesn’t happen in a new user account, reinstall macOS and see if this helps at all. While reinstalling should retain your user files, it’s a good idea to make a backup first, just in case:


How to back up your Mac

Reinstall macOS


If this doesn’t help, tell us more about what happens when you click the albums links in your playlist.


As for your music preferences, there is no way to update those. As you listen to different artist and genres, Apple Music should identify your preferences over time.


Regards.

Links to albums

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