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my phone is not accepting my sim . picture attached. is my phone locked ?
Locked to a different carrier, yes.
The problem is that only that carrier can unlock that device, if you're eligible, as per this support guide:--> How to unlock your iPhone for use with a different carrier - Apple Support
Regards
Giulio
Locked to a different carrier, yes.
The problem is that only that carrier can unlock that device, if you're eligible, as per this support guide:--> How to unlock your iPhone for use with a different carrier - Apple Support
Regards
Giulio
Check your iPhone Serial Number or IMEI number. You can find them using these instructions:--> Find the serial number or IMEI on your iPhone, iPad or iPod touch – Apple Support
With one or those numbers, contact Apple Support, asking "what carrier is this iPhone locked to?". Apple Care or Apple support can be reached using this link:--> Get Support
When you get the answer, contact that carrier and ask them if your iPhone can be unlocked.
Regards
Giulio
YOU can not unlock it.
It is locked to a cellular carrier other than the one you are trying to use. It can only be used on that carrier unless they unlock it.
Contact the carrier it is locked to and ask if it can be unlocked.
If you don't know who that is, either ask whoever you got it from or call AppleCare and have them look it up by serial number.
there is not option to ask question. pictures attached. i hope u will understand
after entering the serial number i get to this page where i m unable to go through
The phone is carrier locked.
Only the carrier it is locked to can unlock it.
Contact them.
didnot understand by carrier lock. how can i unlock it?
i dont know the carrier. what should i do now ?
From my last post:
If you don't know who that is, either ask whoever you got it from or call AppleCare and have them look it up by serial number.
i live in pakistan . is there any way i can email apple store to look for my phone
how can i contact apple care?
sim card
