Activiation lock
My grandson has an ipad (that I gave him several years ago) He is trying to use it and it is locked. How does he unlock the activation? We have all forgotten (as it was 4 years ago) the ids etc.
My grandson has an ipad (that I gave him several years ago) He is trying to use it and it is locked. How does he unlock the activation? We have all forgotten (as it was 4 years ago) the ids etc.
Perhaps this will help: https://support.apple.com/en-us/HT201365
If you are locked out of your Apple ID account you can go to https://iforgot.apple.com
This will provide you with the recovery steps you put in place for this situation.
Here are some support articles that should help:
If you forgot your Apple ID password - Apple Support
If you forgot the answers to your Apple ID security questions - Apple Support
If your Apple ID has been locked or disabled – Apple Support
Perhaps this will help: https://support.apple.com/en-us/HT201365
If you are locked out of your Apple ID account you can go to https://iforgot.apple.com
This will provide you with the recovery steps you put in place for this situation.
Here are some support articles that should help:
If you forgot your Apple ID password - Apple Support
If you forgot the answers to your Apple ID security questions - Apple Support
If your Apple ID has been locked or disabled – Apple Support
Perhaps this will be more digestible...
If your device is Activation Locked, this help page will provide most of the information that you’ll need:
https://support.apple.com/en-us/HT201365
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Tell the person who owns that Apple ID to use Apple's iForgot service or contact their Account Security team, or the iPad’s original owner to supply Apple with its purchase receipt and ask them to remove the lock.
(181836)
Thanks... I gave it to him and he had an id and password (that I created) and I gave it to the mother, who promptly forgot. So now he is trying to revive the ipad. I don't remember any of it and she doesn't either. So how can he unlock that ipad?
By using one of the options documented above. It's an anti-theft measure; Apple sets specific criteria before providing assistance with either issue.
(181837)
Activiation lock