Activate Free Year of Apple TV+
I bought an iPhone 11 and my free year of Apple TV+ didn’t appear. I’ve tried what is recommended. What do I do?
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Did you follow the instructions? You have 3 months (90 days) from the date you activated the new device
Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.
The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page where you’ll see the offer.
Tap Enjoy 1 Year Free.
Apple TV + Offer
https://support.apple.com/en-us/HT210573
If this still does not work Contact Support