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How to continue to use iTunes 12.6.5.3 for Windows with iOS 13.5

I wanted to share this work-around to those that still want to use iTunes version 12.6.5.3 for Windows with iPhones upgraded to iOS 13.5.

This is the last version that supports downloading and installing apps.


First, I found that I could not update my iPhones from iOS 12 to 13 using this version of iTunes. I had to install the latest iTunes version on another computer to do that. I could have done the upgrade over the air, but I prefer using iTunes since I can do an iTunes backup just prior to the upgrade.


After the upgrade, the Backup Now button is greyed out in iTunes when I plug in the iPhone. This work-around fixes that.


1. If you haven't already, install iTunes version 12.6.5.3. You can download from here: https://support.apple.com/en-us/HT208079


2. Download the latest version of iTunes from https://support.apple.com/downloads/itunes

Unfortunately, Apple's iTunes download page directs you to the Microsoft Store instead of the direct download if you are using a Windows computer. I tried some browser fiddling work-arounds that did not work for me. I ended up using a Linux (Ubuntu Live) install in a VMWare virtual machine to download it. You can probably also do it with a Mac or Chrome book.

Here is the current direct download link:

https://secure-appldnld.apple.com/itunes12/001-09461-20200521-4DFB20C8-9B87-11EA-8595-7349566C00C0/iTunes64Setup.exe


3. Use a Zip utility to extract the iTunes64Setup.exe contents to a folder. I used 7Zip. You should see a list of files like this (for the 64bit installer):

AppleApplicationSupport.msi

AppleApplicationSupport64.msi

AppleMobileDeviceSupport64.msi

AppleSoftwareUpdate.msi

Bonjour64.msi

iTunes64.msi

SetupAdmin.exe


4. Install the AppleMobileDeviceSupport64.msi


Similarily, if you use iCloud for Windows, you need to download the iCloud for Windows installer, extract with the Zip utility, then install only the iCloud64.msi file. We are essentially avoiding installing the newer AppleApplicationSupport bits in the newer installers that don't work with the older iTunes.


Hope this helps someone,

Clark.


Posted on Jun 26, 2020 6:24 PM

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Posted on Jun 27, 2020 3:51 AM

Nice.


The usual way to get the old school installer is to visit https://www.apple.com/itunes/, scroll down until you see Looking for other versions?, tap Windows, then scroll up again to find the download link. You'll also find direct download links to recent builds of iTunes for Windows posted at the bottom of Troubleshooting issues with iTunes for Windows updates - Apple Community.


tt2

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Question marked as Best reply

Jun 27, 2020 3:51 AM in response to clarkg888

Nice.


The usual way to get the old school installer is to visit https://www.apple.com/itunes/, scroll down until you see Looking for other versions?, tap Windows, then scroll up again to find the download link. You'll also find direct download links to recent builds of iTunes for Windows posted at the bottom of Troubleshooting issues with iTunes for Windows updates - Apple Community.


tt2

Jul 9, 2020 8:54 AM in response to clarkg888

Hello Clark


To confirm, this workaround will allow iDevices running iOS 13.x+ to be backed up AND restored from iTunes 12.6.5.3?


Would you know if this workaround also allows iDevices to be updated to iOS 13.x+ from iOS 12.x or earlier? Looks like you had to update via another computer running current iTunes.


Thanks very much

Barb

How to continue to use iTunes 12.6.5.3 for Windows with iOS 13.5

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