iPhone XR call failed dropped calls

My third new iPhone XR (1 and 2 were returned due to issues) seems to have a problem with making phone calls and staying connected.

it says “call failed”. I try it over and over until it works. This happens with great frequency.

if I manage to talk with someone via the phone, very often it disconnects us. I have the latest iOS and update.

where do I go from here? Should I try to get a fresh

new SIM card?

iPhone XR

Posted on Jun 26, 2020 7:25 PM

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1 reply

Jun 30, 2020 6:53 PM in response to Sweetmakings

Hey Sweetmakings,


We understand that you're having issues staying connected during a phone call and we'd like to help!


Here's a helpful article you can check out with the steps you can take for this issue: If you can't make or receive calls on your iPhone


If you continue to have issues, we recommend that you contact your carrier. If there are no issues with your carrier, you can contact Apple Support team here: Contact Apple for support and service


Cheers!

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iPhone XR call failed dropped calls

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