iTunes crashes on Windows 10 Pro

Hello AtlantaPaul,

Thank you for using Apple Support Communities!

We understand from your post that when opening iTunes on your Windows 10 PC it crashing within 5-10 minutes. The following article will provide you with steps on how to completely remove iTunes for Windows and then reinstall it which may be helpful:

Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

Best Regards.

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

12.9.1.4 is a little old. As noted:

Links to the most recent builds are now at the bottom of the page.

Try 12.10.6.2 or 12.10.7.3.

tt2

Try 12.10.6.2.

Try system restore to revert the changes on June 21.

Reinstall Windows over your current installation.

tt2

You're welcome. 🙂

tt2