I purchased an app and I want an immediate refund

I purchased an app and it doesn't work. it cost me $20 and I want an immediate refund.


[Re-Titled by Moderator]

iPhone 11, iOS 13

Posted on Jun 27, 2020 9:59 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2020 10:01 AM

Hello!


Start by contacting the app developer: How to contact an app developer


If they don't help or don't respond, try these steps: Request a refund for apps or content that you bought from Apple

2 replies

Jun 27, 2020 10:08 AM in response to RachT1

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

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I purchased an app and I want an immediate refund

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