Problems readding Suddenlink email to Macbook Air

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Level 1

4 points

Problems readding Suddenlink email to Macbook Air

I was having problems with Suddenlink email on MacBook Air and decided to delete it and then I was going to re-add it. Now when I try to add it back through "Add a mail account," I put in the email address and password and it opens up the box further with the POP information, which appears to be correct, I type in my username for Suddenlink and it still comes back "Unable to verify account name or password." (See pics below.) Why am I unable to add my email back?

Posted on Jun 27, 2020 10:20 AM

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Answer 1

cp from OH

Community Specialist

Jul 1, 2020 11:09 AM in response to zmatjoab

Hello zmatjoab,

Thank you for choosing Apple Support Communities!

It sounds as though you're not able to add an email account back to the Mail app. You're in the right place, and we'd be glad to assist in seeking a solution.

Below is a resource that can help:

If a mail server rejects your login information on Mac

This resource provides information and steps to take that can help when a mail server is rejecting your log in information.

Additionally, let's check to see if there are any software updates available to macOS. This resource below can help with making sure macOS and app are up to date:

How to update the software on your Mac

We hope this helps,

Cheers!

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Problems readding Suddenlink email to Macbook Air

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