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Family sharing

On my family sharing I have one daughter showing up as an adult and The other child is showing up with three accounts. How can I fix this?

iPhone 8, iOS 13

Posted on Jun 27, 2020 10:44 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2020 11:14 AM

From what you say, it sounds like the daughter with three Apple IDs is 12 or under, and that this is where your main problem lies. I have never been able to find an answer to the question of how do you delete the Apple ID of a child 12 or under. I have posted what I have come to think the solution is a number of times, asking the poster to let me know one way or another is my possible solution works. I am doing the same thing now. Please let me know. Here is the possible solution.


Since you are talking about a child in the context of Family Sharing, see Family Privacy Disclosure for Children https://www.apple.com/legal/privacy/en-ww/parent-disclosure/. Toward the end of this document you see: this heading Access, Correction and Deletion. Here is a quote from it.

 

"If at any time you want to access, correct or delete data associated with Family Sharing or your child's Apple ID, please contact us here: www.apple.com/privacy/contact/."

 

Using the above link, this is where it may be appropriate pursue you deletion of a child's Apple ID (12 or under): Privacy Inquiries https://www.apple.com/privacy/contact/. Fill out the form provided on this link.

_________


Also if you need to adjust the age of the child showing up as an adult, see: 


Update the birth date associated with your Apple ID https://support.apple.com/en-us/HT204164 and


8 replies
Question marked as Top-ranking reply

Jun 27, 2020 11:14 AM in response to Mom129

From what you say, it sounds like the daughter with three Apple IDs is 12 or under, and that this is where your main problem lies. I have never been able to find an answer to the question of how do you delete the Apple ID of a child 12 or under. I have posted what I have come to think the solution is a number of times, asking the poster to let me know one way or another is my possible solution works. I am doing the same thing now. Please let me know. Here is the possible solution.


Since you are talking about a child in the context of Family Sharing, see Family Privacy Disclosure for Children https://www.apple.com/legal/privacy/en-ww/parent-disclosure/. Toward the end of this document you see: this heading Access, Correction and Deletion. Here is a quote from it.

 

"If at any time you want to access, correct or delete data associated with Family Sharing or your child's Apple ID, please contact us here: www.apple.com/privacy/contact/."

 

Using the above link, this is where it may be appropriate pursue you deletion of a child's Apple ID (12 or under): Privacy Inquiries https://www.apple.com/privacy/contact/. Fill out the form provided on this link.

_________


Also if you need to adjust the age of the child showing up as an adult, see: 


Update the birth date associated with your Apple ID https://support.apple.com/en-us/HT204164 and


Jun 27, 2020 11:42 AM in response to Mom129

contact Apple ID Support to see if they can help remove the extra IDs.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

Jun 27, 2020 11:47 AM in response to Mom129

Thanks for the information, based on which I believe you will need to contact Apple support for help. This is because you cannot remove a Childs account from family sharing without adding it to another family sharing set up. This is done to avoid the possibility of a minor getting an account of their own without parental control. You can contact support using the link below:


https://support.apple.com/apple-id

Jun 27, 2020 11:37 AM in response to Winston Churchill

Thank You for your assistance. My oldest daughter set up her own account I have checked as well as a Apple CS and it has the correct DOB. For my youngest one when we set up her phone I kept getting error messages, but the system was still updating the accounts. So now we have three Apple IDs but she only uses one. This is causing a issue because we have iCloud Sharing.


Family sharing

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