You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: breezy128
breezy128 Author
User level: Level 1
4 points

Account disable

My account is disable in App Store and iTunes , how can I fix that?

iPhone 11, iOS 13

Posted on Jun 27, 2020 3:11 PM

Reply
Question marked as Top-ranking reply
User profile for user: Ferd II
Ferd II
User level: Level 10
104,767 points

Posted on Jun 27, 2020 3:13 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


"Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Ferd II
Ferd II
User level: Level 10
104,767 points

Jun 27, 2020 3:13 PM in response to breezy128

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


"Contact Apple Support for help.


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Reply

Account disable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up