Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why does my phone say my account has been disabled in the app store and itunes

why does my phone say my account has been disabled in the app store and itunes

iPhone X, iOS 13

Posted on Jun 27, 2020 9:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2020 9:47 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Top-ranking reply

Jun 27, 2020 9:47 PM in response to caylee148

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

why does my phone say my account has been disabled in the app store and itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.