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Ink not visible in system preference

I have bought Wacom one CLT-472. Even after successful installation of Driver 6.3.39-1, the ink app of mac is not visible in system preference.


I am using Macbook air 2015 with 10.15 OS version.

MacBook Air 13″, macOS 10.15

Posted on Jun 28, 2020 3:09 AM

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10 replies

Jul 1, 2020 3:49 PM in response to shivani1905

Hello shivani1905,


We understand you're having difficulty adjusting settings for Ink in System Preferences. We'd like to help you get this resolved.


First make sure you're running the latest version of macOS 10.15: How to update the software on your Mac. After that, make sure you have followed all of the steps listed on the developers site here: Wacom. It may also be helpful to complete the steps listed under the "If the issue continues or if no Wacom components are listed" section as well.


Thanks for using Apple Support Communities.


Take care.

Jul 2, 2020 4:18 AM in response to shivani1905

shivani1905 wrote:

Thanks for responding. You are right there is no ink preference pane in system preferences in Catalina. But according to apple support webpages, it will automatically appear in system preferences once a graphic tablet is attached.

That's what happened in previous versions of macOS. Ink may have been deprecated in Catalina. In which case there's nothing to appear. I have Catalina but I have no tablets to check so I can't be sure.

Ink not visible in system preference

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