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Cannot get App Store to open. How to resolve this problem?

Cannot get App Store to open. How to resolve this problem?

iMac with Retina 5K display, macOS 10.15

Posted on Jun 28, 2020 9:05 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2020 5:41 PM

Hi LAZ235,


It seems you're having trouble opening the App Store, and we can work together to get this fixed.


What happens when you try to launch the App Store on your Mac?


Try starting to safe mode to get this working:

How to use safe mode on your Mac - Apple Support


Are you able to open the App Store there?


Let us know what happens.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Jul 1, 2020 5:41 PM in response to LAZ235

Hi LAZ235,


It seems you're having trouble opening the App Store, and we can work together to get this fixed.


What happens when you try to launch the App Store on your Mac?


Try starting to safe mode to get this working:

How to use safe mode on your Mac - Apple Support


Are you able to open the App Store there?


Let us know what happens.


Thanks for using the Apple Support Communities.

Cannot get App Store to open. How to resolve this problem?

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