Cannot get App Store to open. How to resolve this problem?
Cannot get App Store to open. How to resolve this problem?
iMac with Retina 5K display, macOS 10.15
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User profile for user:
rose_10
User level:
Community Specialist
Hi LAZ235,
It seems you're having trouble opening the App Store, and we can work together to get this fixed.
What happens when you try to launch the App Store on your Mac?
Try starting to safe mode to get this working:
How to use safe mode on your Mac - Apple Support
Are you able to open the App Store there?
Let us know what happens.
Thanks for using the Apple Support Communities.