Apple News app is always “loading”
Why does the News app on iPhone never finish loading? IOS is up-to-date but this app is going downhill.
Can anyone assist?
iPhone 6s, iOS 13
Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Why does the News app on iPhone never finish loading? IOS is up-to-date but this app is going downhill.
Can anyone assist?
iPhone 6s, iOS 13
Same problem, none of the fixes seem to work. Cycling cellular, WiFi, restarts, uninstall/reinstall, etc..
after the “Top Stories” section it just said loading with a indefinite spinning circle.
canceled my New+ subscription today because of it.
Same problem, none of the fixes seem to work. Cycling cellular, WiFi, restarts, uninstall/reinstall, etc..
after the “Top Stories” section it just said loading with a indefinite spinning circle.
canceled my New+ subscription today because of it.
Hey Daltman62,
It looks like the News app just continues to show loading on your iPhone.
Has this app ever worked for you? Are you able to use other apps that need a data connection like Safari without any issues? We recommend to start by following the steps here: If an app unexpectedly quits, stops responding, or won’t open
Have you noticed if this is happening over a Wi-Fi connection or cellular data or both? If you've only tried it on one type of network, try connecting to a different network and test the app out again.
Cheers!
The app worked in the past
Happens on WiFi and cellular
Same result on all WiFi networks
I can see the 1st 5 or 7 Top Stories, but then just the spinning “updating” symbol.
I am having the same problem. Just the cost and spinning wheel of infinity. Cycling through Wi-Fi and cellular did not work
Apple has confirmed this is an ongoing problem for some users.
“I have gone over the information from our developers. They are stating that they have had several reports from customers, not just you, that are experiencing the same thing as you are.
They are working very hard to resolve this issue and they hope to have it fixed very soon. I am am sorry to say they did not provide a time frame to when it would be fixed, just that they are aware of it and working very hard to resolve it.”
I’ve had the exact same problem for the last 1-2 months. The app used to work fine now it is constantly stuck “loading”
I cycle between the WiFi and Verizon networks to try and get it unstuck. I do this several times. No idea what the true problem is but this fix works for a Short period of time.
Were you able to fix it? I have exact same problem. Reinstalled News several times, restarted the phone, toggled between wifi and cell and nothing works.
Yes, the only way I fixed it was with toggling on/off WiFi and cellular. Pain in the *** but it works now. All current updates, etc. but nothing else worked.
good luck.
Thanks Daltman62. That worked! Pretty ridiculous that's the only fix though.
Same problem use google news always works. I tried fixing many times always temporarily fix with Apple news
Did the same. Cancelled sub to apple news + and did as suggested above, switched to Google news. I don’t like the UI as much, but it works. Can’t beat that.
So annoying
Apple News app is always “loading”