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Level 1

4 points

we forgot screen time password. We follow instructions but the 'forgot password' option doesn't appear on the screen.

We forgot screen time password. We follow instructions but the 'forgot password' option doesn't appear on the screen.

Posted on Jun 28, 2020 2:12 PM

Top-ranking reply

Level 10

166,633 points

Posted on Jun 28, 2020 2:21 PM

Are you running iOS 13.4 or higher? If not, then you can’t reset the passcode and the only way to remove it is to erase the phone and set up as new.

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