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Right side of iPhone X not working...ie: backspace, send, etc.

How to get right side of phone to work

iPhone X, iOS 13

Posted on Jun 28, 2020 2:43 PM

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Question marked as Best answer

Did you see whether your iPhone X qualifies for the ➔ iPhone X Display Module Replacement Program. You may have a failing display module.


Axel F.

Posted on Jun 28, 2020 7:35 PM

1 reply
Question marked as Helpful

Jun 28, 2020 2:47 PM in response to Moomoo5

1) Try and Force Restart the phone:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF)


2) If that does not work then see whether your iPhone X qualifies for the ➔ iPhone X Display Module Replacement Program. You may have a failing display module.


Axel F.

5 replies
Question marked as Helpful

Jun 28, 2020 2:47 PM in response to Moomoo5

1) Try and Force Restart the phone:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF)


2) If that does not work then see whether your iPhone X qualifies for the ➔ iPhone X Display Module Replacement Program. You may have a failing display module.


Axel F.

Right side of iPhone X not working...ie: backspace, send, etc.

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