You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch update failed

iPhone 6s Plus- have latest iOS 13.5.1

tried to update Apple Watch 3, update downloaded but didn’t install as Apple Watch was on low battery.


recharged watch, trying to pair watch again - getting error - ti finish pairing, Apple Watch must have latest watchOS.

after that getting “watchOS 5.3.7 your software is up to date” no option to continue.


tried to restart, reset both iPhone and Apple Watch, still stuck.


any help will be appreciated!

Apple Watch

Posted on Jun 28, 2020 3:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2020 5:34 PM

This is a known problem ios13 doesn't seem to like watches with watchos5 or below,here is some proven solutions from other forum members.

Quote;


adi_begi

Jun 27, 2020 12:02 AM in response to kishorshinde


I had the same issue with setting up my brand new apple watch series 4. The solution was to unpair the watch from ios13 iphone (when I select Cancel in your screenshot), power up my old iphone 5s running ios12, pair the watch with it, set it up for the very first time, unpair the watch from ios12 iphone, and then pair the watch with ios13 phone. I then updated the watch to watchos 6.2.6 after pairing, and at last, I could set up the watch properly.




Quote;

Apple watch 2;

I found a friend, who was on iOS 12 and used his iPhone to pair. Before pairing it asked to upgrade the watch OS (iOS 13 didn't offer this option). After I upgraded the watchos I unpaired the watch from the ios12 phone and then was able to pair it with any iPhone running iOS 13.


Quote;

1st gen apple watch;

pairing was successful on the following device (with associated OS)

to pair via bluetooth I used an iphone 7 with iOS 12, after pairing immediately accepted the watchOS update to version 4.3.2 after everything was successfully equipped with the last update, unpaired the iPhone and the Apple Watch a reset (factory settings) all this took some time but afterwards pairing on an iPhone XR with iOS13 g was a piece of cake.


Quote;

May 9, 2020 4:58 AM in response to Hashimsabbah

Just did this with a series1. I had to pair with the original phone and update the firmware for me to pair correctly. All I did was ask to pair and the update happened on an iPhone 6.



Find a phone with ios12 on it if you can and pair your watch to it,it will ask you to update the watch select yes,after it has updated unpair the watch from the ios12 phone and then pair it with your ios13 phone.

Now you can update to watchos6.

5 replies
Question marked as Top-ranking reply

Jun 28, 2020 5:34 PM in response to amol9326

This is a known problem ios13 doesn't seem to like watches with watchos5 or below,here is some proven solutions from other forum members.

Quote;


adi_begi

Jun 27, 2020 12:02 AM in response to kishorshinde


I had the same issue with setting up my brand new apple watch series 4. The solution was to unpair the watch from ios13 iphone (when I select Cancel in your screenshot), power up my old iphone 5s running ios12, pair the watch with it, set it up for the very first time, unpair the watch from ios12 iphone, and then pair the watch with ios13 phone. I then updated the watch to watchos 6.2.6 after pairing, and at last, I could set up the watch properly.




Quote;

Apple watch 2;

I found a friend, who was on iOS 12 and used his iPhone to pair. Before pairing it asked to upgrade the watch OS (iOS 13 didn't offer this option). After I upgraded the watchos I unpaired the watch from the ios12 phone and then was able to pair it with any iPhone running iOS 13.


Quote;

1st gen apple watch;

pairing was successful on the following device (with associated OS)

to pair via bluetooth I used an iphone 7 with iOS 12, after pairing immediately accepted the watchOS update to version 4.3.2 after everything was successfully equipped with the last update, unpaired the iPhone and the Apple Watch a reset (factory settings) all this took some time but afterwards pairing on an iPhone XR with iOS13 g was a piece of cake.


Quote;

May 9, 2020 4:58 AM in response to Hashimsabbah

Just did this with a series1. I had to pair with the original phone and update the firmware for me to pair correctly. All I did was ask to pair and the update happened on an iPhone 6.



Find a phone with ios12 on it if you can and pair your watch to it,it will ask you to update the watch select yes,after it has updated unpair the watch from the ios12 phone and then pair it with your ios13 phone.

Now you can update to watchos6.

Apple Watch update failed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.