iPhone call from apple

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Apple will never call you unless you requested a callback as part of tech support. That call was a scam. Don’t try to call the number they gave you. If you did call it assume that any information you gave is not in the hands of criminals.