Apple-tv app on Samsung tv suddenly stopped working
My Apple-tv app on Samsung tv suddenly stopped working today. It won't open. I tried to reinstall it but get an error message 125059. All the other apps are working fine. What is wrong?
URU7100,
My Apple-tv app on Samsung tv suddenly stopped working today. It won't open. I tried to reinstall it but get an error message 125059. All the other apps are working fine. What is wrong?
URU7100,
UPDATE June 30, 05:30 CET: Problem resolved. App works again. After log-in everything seems to work as normal
Same here . No Apple TV+ , no Apple Music . I have done reset to factory default settings . Nothing ! Now I can’t either install the apps
This seems to be an issue with the TV. (I think!). If you look at Samsung’s support page, there is a developing thread on this issue - https://us.community.samsung.com/t5/Qled-and-Frame/Prime-video-Apple-Music-and-TV-not-working/m-p/1294012#M8338
As yet, no fix from Samsung. Seems also to be affecting particularly new TVs. I opened mine yesterday, so is a bit frustrating to be non functioning after less than a day. Hopefully either Samsung or Apple (or Amazon?) could come out with a fix here...
The same... 🤷♂️
Same here..
Same issue here
Same case for me and also with Amazon Prime Video
Los mismo desde Chile
Same here. Opened my tv today (bought back in December) so I assumed maybe it needed an update. But now I’ve read these replies, that makes me think it can’t be an update required...?
Seems to be spreading
I have a QE65Q85R, with software version 1356.
Earlier today, I bought several movies on Apple+
This evening, it still seemed to work just fine.
Then, unexpectedly, at 22:00 CET it wouldn't open.
All the other apps worked just fine, so I reset the smart hub (as instructed by the default Samsung support pages).
But now when i click on the app, I get error code 125059 -- like so many of you.
Im glad I found this page, cause it was driving me nuts, couldn't figure it out.
I dont think its related to new models and/or updates.
Mine is a 2019 model, 6 weeks in my house. There hasn't been an update since May.
Good luck all
Yes, there seems to be an actual issue with the Apple TV App on certain Samsung smart TVs.
I can confirm the issue on both of mine: UN50RU7100FXZX and a UN43RU7100FXZX. 4K Smart TVs.
Wether this is an Apple issue or a Samsung issue is still unclear.
I've had my Q80 for 2 months now and this is the first time this has happened, think this is down to something Samsung's broken at their end, yesterday Amazon Prime, Apple TV & Music were fine today they all try and reinstall, checked and the last update to Prime and Apple Music was the 1st June and the last update to Apple TV was 18th June so it's not an update from those companies that caused the issue, on my quick menu I can see all 3 installed but in the Samsung App Store they're not showing on my list of installed apps, looks like Samsung's somehow deleted the back end of the apps and they're supports pointing the finger at everyone else.
same Issue with my Samsung tv is there any fix on the way or ?
It appears Samsung is working on a Fix. No details yet.
Did it work?
im on hold on the phone with Samsung
Try again! I just did and mine is working again, the Apple TV app I mean
Apple-tv app on Samsung tv suddenly stopped working