Apple-tv app on Samsung tv suddenly stopped working
My Apple-tv app on Samsung tv suddenly stopped working today. It won't open. I tried to reinstall it but get an error message 125059. All the other apps are working fine. What is wrong?
URU7100,
My Apple-tv app on Samsung tv suddenly stopped working today. It won't open. I tried to reinstall it but get an error message 125059. All the other apps are working fine. What is wrong?
URU7100,
UPDATE June 30, 05:30 CET: Problem resolved. App works again. After log-in everything seems to work as normal
(Work-around provided)
I just posted this solution on the Samsung TV forum as well:
I’ve been waiting on hold for Samsung support...they haven’t picked up the line. App was uninstalled by a full factory reset then continued to fail to install with same error as before (125059). I went back and clicked reinstall on all the built in apps all at the same time and then tried and retried the AppleTV repeatedly and magically it showed as installed about 5min later. Then it launched and everything is default but working. Hope this works for others
This is not a workaround, it’s just they fixed it finally ... and it works now
Weird timing. Good to know. Thx!
Just got off the phone with Samsung (Mon, jun 29, 2020 8pm est). They are working on their server and some apps like apple and Amazon prime are not working on some of their tv models (mine included). Looks like we have to wait😳 Customer service could not tell me how long it’s going to take Samsung to fix the issue.
UPDATE June 30, 05:30 CET: Problem resolved. App works again. After log-in everything seems to work as normal
I just tried to re install and it worked
Still not working. Error code now changed to 125102.
Mine working fine..
Still not working (user from Poland) :(
No matter who’s fault it is. I cannot imagine they didn’t fix it! It’s been going on all over the world for more than 48h. Shame on both!!! We tried everything. Nothing works.
Well you’re the only one
Ok!!! So now what you need to do is update the app itself from the settings in the App Store. We tried that many many times but now it works. 🙄
Ok... now its working after update.
It working for me now, in Hertfordshire UK. Thanks for help all!
Working now. Had to reinstall the App, from the Apps menu though. Much better than resetting the entire Smart Hub, and having to set up all the others apps again.
Apple-tv app on Samsung tv suddenly stopped working