Apple-tv app on Samsung tv suddenly stopped working
My Apple-tv app on Samsung tv suddenly stopped working today. It won't open. I tried to reinstall it but get an error message 125059. All the other apps are working fine. What is wrong?
URU7100,
My Apple-tv app on Samsung tv suddenly stopped working today. It won't open. I tried to reinstall it but get an error message 125059. All the other apps are working fine. What is wrong?
URU7100,
UPDATE June 30, 05:30 CET: Problem resolved. App works again. After log-in everything seems to work as normal
Exact same problem ... I thought it’s only me ...
I think it’s some kind of server issue and we just have to wait ... It’s same with Prime and Apple Music
Exact same problem ... I thought it’s only me ...
Any idea what the solution is? Having the same issue.
I think it’s some kind of server issue and we just have to wait ... It’s same with Prime and Apple Music
Prime works fine on the Samsung.. Anyone contact Samsung to ask them if everything is fine at their end? That's what the apple support team adviced me to do.. 😳
Google Play works... I tried to reset and reinstall.. It won't even let me install. Sad...
I called Apple first who told me to contact Samsung. Samsung told me to reset Smart Hub and pull out the plug for 30 minutes. This did not help. I called them back and they did factory reset from remote support. And then they told me to leave the tv unpluged for one hour. I doubt it will work. I think it is Apple who has problems.
Exact same problem
apple Music/ Apple TV and amazon prime stopped working.
Called Samsung support, did all the reset, dns setting etc. now it’s not letting me install it.
Weird issue honestly. I thought the problem is with my tv and then I found this.
Please let me know if the remote reset works after leaving it unplugged for an hour. sounds like voodoo to me.
I am face if the same problem. First they told me to reset the TV now the app won’t installing.
Don’t bother. It will not solve the issue.
No, it did not work. Apple support is looking in to it. So we just have to wait.
Same issues on my end.
Same with mine today. Spent one hour on phone to Apple then said was issue with the Samsung TV. 1 hour 40 mins later still chatting with Samsung........
Yeah, but Apple is right it’s not their fault. It’s on Samsung. Something is wrong there with their server.
Just uninstall Prime or do a reset and you won’t be able to install it too same as Apple Apps
Same with mine Apple TV app haven’t been able to go back into it all day/night (Australia here)
Apple-tv app on Samsung tv suddenly stopped working