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after failed MacOS installation, i am unable to access my desktop and files normally. Help please

after failed MacOS installation, i am unable to access my desktop and files normally. Help please

MacBook Air 13″, macOS 10.13

Posted on Jun 29, 2020 4:48 AM

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Posted on Jun 29, 2020 7:22 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


Do you have a Time Machine backup to Restore to/from?

https://support.apple.com/guide/mac-help/revert-to-a-previous-macos-version-mh15216/mac


1. Start up from macOS Recovery

To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… https://support.apple.com/en-us/HT204904#notupdated

Command (⌘)-R

Install the latest macOS that was installed on your Mac.


Option-⌘-R

Upgrade to the latest macOS compatible with your Mac.


Shift-Option-⌘-R

Install the macOS that came with your Mac, or the closest version still available.

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Question marked as Best reply

Jun 29, 2020 7:22 AM in response to fenwore

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


Do you have a Time Machine backup to Restore to/from?

https://support.apple.com/guide/mac-help/revert-to-a-previous-macos-version-mh15216/mac


1. Start up from macOS Recovery

To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following combinations on your keyboard. Command-R is generally recommended, especially if you never installed macOS Sierra 10.12.4 or later… https://support.apple.com/en-us/HT204904#notupdated

Command (⌘)-R

Install the latest macOS that was installed on your Mac.


Option-⌘-R

Upgrade to the latest macOS compatible with your Mac.


Shift-Option-⌘-R

Install the macOS that came with your Mac, or the closest version still available.

after failed MacOS installation, i am unable to access my desktop and files normally. Help please

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