My iCloud Apple account has been disabled

Don’t know if my cc number changed ?

Do you know why? Also the email you have in this account doesn’t work.


[Personal Information Edited by Moderator]

iPhone 8 Plus

Posted on Jun 29, 2020 8:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2020 8:31 AM

Welcome to the Apple Community.


When your account becomes disabled, Apple provides the following recommendation:


"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorised people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".


Visit iForgot.apple.com and follow the instructions there.


If on the other hand your message simply states that your Apple ID has been disabled, you should contact Apple ID Support and explain your Apple ID has been disabled.

1 reply
Question marked as Top-ranking reply

Jun 29, 2020 8:31 AM in response to Morganhumkey31

Welcome to the Apple Community.


When your account becomes disabled, Apple provides the following recommendation:


"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorised people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".


Visit iForgot.apple.com and follow the instructions there.


If on the other hand your message simply states that your Apple ID has been disabled, you should contact Apple ID Support and explain your Apple ID has been disabled.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iCloud Apple account has been disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.