Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

restrictions password

i have forgotten my restrictions password and do not know how to reset it without a apple mac computer

iPad mini, iOS 9

Posted on Jun 29, 2020 10:11 AM

Reply
Question marked as Best reply

Posted on Jun 29, 2020 10:12 AM

If you have forgotten the ScreenTime passcode, one of these two procedures should resolve the problem:

https://support.apple.com/en-us/HT211021


If your iPad is capable of supporting iPadOS 13.x, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

1 reply
Question marked as Best reply

Jun 29, 2020 10:12 AM in response to cbutchers

If you have forgotten the ScreenTime passcode, one of these two procedures should resolve the problem:

https://support.apple.com/en-us/HT211021


If your iPad is capable of supporting iPadOS 13.x, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

restrictions password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.