I am unable to create a new Note in Notes on my macbook

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Level 1

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I am unable to create a new Note in Notes on my macbook

With iCloud on for Notes, I am not able to create a new Note or folder on 'iCloud' or 'On My Mac'. The button to create a new note is greyed out and clicking on 'New Folder' does nothing. There is nothing on the side panel that I can select.

With iCloud off for Notes, I am able to create a new Note or folder on 'On My Mac'.

However, I would like to create notes with iCloud.

Any ideas how I can fix this? I am on macOS Catalina (Version 10.15.4).

MacBook Pro 13″, macOS 10.15

Posted on Jun 29, 2020 10:37 AM

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Answer 1

Best reply

tygb

Level 9

64,616 points

Jun 29, 2020 11:01 AM in response to Beatrice_t

Have you configured notes application in system preferences > iCloud and Apple ID is signed in ? https://support.apple.com/en-in/guide/mac-help/mh36817/10.15/mac/10.15

https://support.apple.com/he-il/guide/icloud-iphone-web-only/mmbede8a41f8/1.0/icloud/1.0

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Answer 2

Jun 29, 2020 12:39 PM in response to Beatrice_t

Welcome to the Apple community.

Is this something new and you have been able to create notes in iCloud previously, or have you only just turned on iCloud syncing for notes.

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Answer 3

Beatrice_t Author

Level 1

10 points

Aug 11, 2020 11:48 PM in response to tygb

Yes to both, iCloud and Apple ID is signed in and the notes application was ticked. The same problem persists.

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Answer 4

Beatrice_t Author

Level 1

10 points

Aug 11, 2020 11:49 PM in response to Winston Churchill

Hello,

I was able to use notes on iCloud on my iphone, but have not been able to use notes on my mac at all.

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I am unable to create a new Note in Notes on my macbook

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