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1997aunt Author

Level 1

4 points

Disabled

I have a new iPad 7th generation. It’s disabled and says connect to iTunes. I’m not tech savvy. Can someone give easy to follow directions as to what to do. Thanks!

iPad, iPadOS 13

Posted on Jun 29, 2020 1:52 PM

Top-ranking reply

RachT1

Level 5

7,397 points

Posted on Jun 29, 2020 1:57 PM

Hello!

Try these steps: If you’ve forgotten the passcode on your iPad, or your iPad is disabled

If you have a Windows computer, you will need to install iTunes: iTunes - Apple. If you are running Windows 7 or 8, click Windows under Looking for other versions?

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