how do I cancel amazon music unlimited?
I can cancel the auto-renew but I want to instead do a hard cancel. do I have to get an apple employee to do this?
iPhone 7, iOS 12
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brenden dv
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Community Specialist
Greetings, ZackSchoedel.
After reviewing your post, it appears that you're having a problem canceling your Amazon Music subscription. We're glad to help with this.
See or cancel your subscriptions -- If you subscribe through Apple, this article provides the steps to cancel it.
Amazon.com Help: Cancel Amazon Music Unlimited Subscription -- These are the steps that Amazon provides if you subscribed through their service.
Also note: "If you subscribed through a third-party, such as a mobile service provider, contact them for further assistance."
Have a great day!